The Queen Hotel & Spa 2 | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

33 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

“The hotel is perfectly situated in Hanoi's vibrant Old Quarter.”view full review

The Queen Hotel & Spa 2 is a 2-star Hanoi hotel with a rating of 9.2/10 on Booking.com. It features amenities such as a shared lounge, 24-hour front desk service, and free WiFi. Guests have access to recreational activities like skiing and cycling.

Rooms & Amenities

Units at The Queen Hotel & Spa 2 include air conditioning, a flat-screen TV with satellite channels, a fridge, and a kettle. Selected rooms feature a seating area or a balcony. Private bathrooms are equipped with a bidet and free toiletries.

Dining & Nearby Options

The property includes a restaurant for dining options. Nearby, guests can find several eateries such as Banh Cuon Ba Hanh and Joma Bakery Cafe, both located 0.5 km away.

Local Area & Attractions

Guests can venture to popular points of interest including St Joseph Cathedral, just 200 metres away, and Thang Long Water Puppet Theater, 800 metres away. The hotel is close to notable attractions such as the Imperial Citadel and Dong Xuan Market.

Transportation & Services

The nearest airport is Noi Bai International, located 21 km from The Queen Hotel & Spa 2. Local transport is accessible with bus stops such as 28 Duong Thanh and Benh vien Viet Duc within a 4-minute walk.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room Private Bathroom

2 persons

20 m²

1 King-size bed

Shower

Heating

room details

Superior Family Room

2 persons

40 m²

3 Single beds

Shower

Heating

room details

Superior Double Room

2 persons

18 m²

1 Double bed

Shower

Heating

room details

Deluxe Room

2 persons

20 m²

1 Double bed

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hanoi500 m

Airports

Noi Bai International (HAN) 26.2 km

Cat Bi International (HPH) 116.9 km

Train

Ha Noi Railway station 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Clean

“I was delighted with the spacious room we stayed in. It was not only aesthetically pleasing but also impeccably clean, providing a comfortable atmosphere for my family. The complimentary WiFi and water bottles were a nice touch, made our stay even better.” view full review

Well-Equipped Bathroom

“The bathroom in our room was well-equipped with essentials like shampoo, shower gel, and dental kits. It added to the overall comfort of our stay, we had everything we needed right at our fingertips.” view full review

Comfortable Stay

“Our room featured comfortable beds that contributed to a restful night's sleep. I appreciated how everything was in good condition, great to unwind after a long day of exploring.” view full review

Family-Friendly Amenities

“Traveling with children, I appreciated the family-friendly amenities, made our stay easier. The staff were attentive to our needs, and the layout of the room allowed us to have our own space while keeping the kids comfortable.” view full review

General

No smoking on site
Free Wi-Fi
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Cycling
Billiard tables
Archery
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Happy hour

Dining

Picnic area/ Tables
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu
Children's play area

Spa & Leisure

Beach umbrellas
Karaoke
Live entertainment
Night club
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Dressing area
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

33 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

Map view

33 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

City landmarks

Landmark

Temple Of Literature

1.2 km

Museum

Vietnam Military History Museum

1.2 km

Monument

Ho Chi Minh Mausoleum

3.1 km

Museum

Vietnamese Women's Museum

1.3 km

Castle

Thang Long Imperial Citadel

1.2 km

Museum

Vietnam National Museum of History

2.1 km

Landmark

Bach Ma Temple

1.5 km

Landmark

Old City Gate

1.5 km

Monument

Flag Tower of Hanoi

1.2 km

Museum

Vietnam Fine Arts Museum

1.2 km

Pagoda

Tran Quoc Pagoda

2.4 km

Theatre

Opera House

2.1 km

Pagoda

One Pillar Pagoda

3.1 km

Landmark

Long Bien Bridge

2.8 km

Mall

Trang Tien Plaza

1.3 km

Park

Lenin Park

1.2 km

Landmark

Thien Quang Lake

1.3 km

Square

Ba Dinh Square

2.1 km

Landmark

Quan Su Temple

1.3 km

Event hall

Friendship Cultural Palace

1.9 km

Landmark

French Quarter

1.7 km

Nearby

Museum

Hoa Lo Prison

420 m

Church

Saint Joseph Cathedral

420 m

Dinh Tien Hoang St.

Temple of the Jade Mountain

420 m

Library

Hoan Kiem Lake

420 m

Hang Duong

Hanoi Night Market

420 m

Lake of the Restored Sword

420 m

Theatre

Thang Long Water Puppet Theatre

420 m

87 Ma May Street Hoan Kiem District

Ancient House

420 m

75 Dinh Tien Hoang Street

Post Office Ha Noi

420 m

Restaurants

Pho 10

190 m

10 Ly Quoc Su Street corner of Chan Cam St

Bun Bo Nam Bo

420 m

67 Hang Dieu

Bami An Bread

130 m

15 Phu Doan Street Hang Trong Ward

Dream Beans Coffee

80 m

79 Ly Nam De Hoan Kiem

Banh Cuon Ba Hanh

90 m

26B Tho Xuong Hoan Kiem

Noodle & Roll

90 m

39C Ly Quoc Su Hoan Kiem

Au Lac Family Restaurant

30 m

23 Ngo Huyen Hoan Kiem

Banh Mi Zoon

10 m

37 Ngo Huyen St. Hang Trong Ward

7 miles Hanoi

10 m

25 Ngo Huyen Str

Banh Mi Bami Hipp

20 m

56 Ngo Huyen Street

Hong Hoai's Restaurant

640 m

20 Bat Dan Hang Bo

Banh Mi 25

890 m

25 Hang Ca Street Hoan Kiem District

Reviews and Ratings

Reviews from guests about their experience.

United States, March 2025

6.8/10

I had a pleasant stay at The Queen Hotel & Spa 2, thanks to the friendly staff who were always helpful and accommodating. The central location made it easy to explore Hanoi's attractions, especially the nearby cathedral. However, I did encounter some issues with the room, including cleanliness concerns and outdated facilities, which impacted my experience somewhat.

Rooms

6.0

My Standard Double Room was decent but had cleanliness issues and old furnishings. The air conditioning worked, but the unit was quite noisy and seemed outdated. There were also hairs left on the bed upon arrival, which was off-putting.

Service

10.0

The staff's hospitality really stood out. They allowed me to leave my luggage for an entire day without any hassle, which was greatly appreciated. They were also very welcoming and attentive throughout my stay.

Location

10.0

The location was fantastic, right in the heart of the Old Quarter. It was close to many shops, bars, and attractions, making it easy to explore and enjoy the vibrant atmosphere of Hanoi.

Dining

8.0

The hotel offered various dining options nearby, including grilled vegetables, which were delicious. However, I didn't try any hotel-specific dining services.

Facilities

7.0

While the hotel had some nice facilities like room service and housekeeping, I did find some areas in need of improvement. The absence of an elevator made moving luggage a bit cumbersome, especially on higher floors.

James

United States, January 2025

6.4/10

I had a decent stay at The Queen Hotel & Spa 2, with a great location near the historic center. but some aspects let the experience down. The lack of an elevator was a challenge, especially with our room on the fifth floor. While the staff was helpful and the price reasonable, the room itself had some damp air and no window, which was disappointing.

Rooms

6.0

The room was simple with no window and some damp air. There were issues like leaks in the bathtub, but it was clean and spacious.

Service

6.0

The staff was kind and spoke English well, always open to assist. However, there were some service lapses like unaddressed maintenance requests and room changes that felt disorganized.

Location

8.0

The hotel's location in the Old Quarter was very convenient. close to shops, dining, and the main attractions, which made exploring Hanoi easy.

Dining

6.0

Breakfast was modest but fulfilling, featuring local products. It met my needs but could benefit from some variety.

Facilities

5.0

The hotel offered basic facilities like laundry and housekeeping, but the absence of an elevator and some room maintenance was a drawback.

Marion

United States, December 2024

7.4/10

I had a pleasant stay at The Queen Hotel & Spa 2. The staff was extremely friendly and accommodating, making me feel right at home. The location was fantastic, close to many shops and the famous Hanoi Cathedral. However, I did notice that some areas could use a bit more cleaning and the rooms could be upgraded for better comfort. Overall, it was a good value for the price I paid.

Rooms

6.0

My room was spacious and aesthetically pleasing, although it could have been cleaner. There was some dampness in the air, which was a bit uncomfortable. Also, the lack of a window wasn't ideal, and the air conditioning unit was quite old and noisy.

Service

10.0

The staff's hospitality truly made my stay enjoyable. They were always willing to help and even stored my luggage after checkout. I appreciated their assistance with organizing tours and getting a taxi to the airport.

Location

10.0

The hotel is located in a quiet alley in the old quarter, making it easy to explore the ancient city with just a short walk. I loved that there were so many dining options and shops right outside.

Dining

6.0

Breakfast was modest but sufficient to fill me up for the day. While some options were available, I was hoping for a bit more variety.

Facilities

8.0

The hotel offered various facilities, including luggage storage and tour assistance. I did appreciate the value for money with the rooms, especially given the range of services they offered.

Arthur

United States, November 2024

6.4/10

I had a wonderful stay at The Queen Hotel & Spa in Hanoi. The staff were incredibly friendly and accommodating, even allowing me to leave my luggage with them for the day without any issues. The location in the heart of the Old Quarter was perfect for exploring, with plenty of shops and dining options nearby. However, the room I stayed in lacked a window (which made it a bit damp) and I experienced some minor cleanliness issues initially. Overall, it was a good experience worth trying.

Rooms

6.0

I booked a family room that was spacious and clean, equipped with modern furniture, though it had a damp air quality due to no windows. My experience varied with cleanliness, as I had to ask for the bathroom to be tidied upon arrival but it improved afterward.

Service

10.0

The staff's very nice hospitality stood out during my stay. They spoke English well and were available whenever I needed assistance.

Location

10.0

The location was excellent, right next to St. Joseph's Cathedral and within walking distance of many attractions like Hoan Kiem Lake, making it easy for me to get around the city.

Dining

6.0

Breakfast was modest but filling, including items that satisfied my morning cravings (like cottage cheese).

Facilities

6.0

The hotel provided good facilities, though I was disappointed that there was no elevator during my stay.

William

United States, October 2024

6.6/10

I had a mixed experience at The Queen Hotel & Spa 2 in Hanoi. The location was fantastic, close to the Old Quarter and vibrant eateries, but the lack of an elevator and some maintenance issues with the room dampened my stay. The staff were friendly and helpful, which was a definite plus.

Rooms

6.0

I stayed in a room on the fifth floor, and the lack of an elevator made it a bit of a trek. The room had some issues like dampness and an unpleasant smell in the bathroom, but it was clean overall.

Service

8.0

The staff were incredibly kind and well-spoken in English. They offered to hold my luggage whenever I asked and were always ready to help with queries, making up for some other shortcomings.

Location

9.0

The hotel was in a great spot, tucked away in a calm street but very close to the bustling center. I could easily walk to many restaurants and shops nearby.

Dining

7.0

Breakfast wasn't included at the hotel, but there were fantastic dining options around. I highly recommend trying the Banh Mi from the lady at the corner for only 30,000 VND.

Facilities

6.0

The hotel offered decent facilities, although it lacked the usual amenities like an elevator. However, housekeeping maintained cleanliness throughout my stay.